Our customers in the transportation industry have large fleets of drivers that support thousands of locations, partners and customers nationwide. Their fleets are constantly in motion: moving, shipping, and delivering everything from inventory to consumer goods. Demand for these services continues to rapidly increase as businesses and consumers require immediacy. Historically our customers operated within pre-set schedules, routes, deliveries, and pickups. Today our customers operate within dynamic environments that require constantly connected, purpose-built solutions to meet customer and industry expectations.
The real-time, purpose-built solutions of today are comprised of varying applications and providers requesting and providing data outside of our customers primary business systems like Salesforce, ServiceNow or proprietary tools. DataXoom streamlines this complexity, bringing partners, data and control to the systems our customers use to run their business.
Use Cases:
Use Case:
Needed to upgrade their legacy purpose-built solution for driver communication which included a ruggedized handheld 3G scanner along with a “flip” phone.
Company Profile:
- $15 billion in annual revenues
- 25,000 employees
- 7,000 trucks
- 500 U.S. Locations
Purpose-Built Solution:
- Multi-carrier
- User friendly, ruggedized LTE device with industrial-grade scanner to replace existing two devices.
- CRM integration with ServiceNow
- Rules-based automation for activation and termination of services
DataXoom Ecosystem Partners:
Relationship Profile:
- Customer since 2019
- AT&T, Verizon, and T-Mobile Networks
- Billing in excess of $1 Million
Use Case:
Needed to modernize their existing Wi-Fi-only ruggedized devices to a consumer-grade, purpose-built solution with LTE-based WAN services to provide real-time management, communication, and planning.
Company Profile:
- $8 billion in annual revenues
- 6,000 18-wheelers on the road
- 20,000 employees
- 300 U.S. Depots
Purpose-Built Solution:
- Rules-based automation for activation and termination of services
- TeamViewer QuickSupport for real-time delivery notifications and remote access to the drivers’ devices
- In-house app built using Pega Development Platform to simplify enterprise application integration
DataXoom Ecosystem Partners:
Relationship Profile:
- Customer since 2018
- AT&T, Verizon, and T-Mobile Networks
- Billing in excess of $1 Million
DataXoom Real World Results:
- Reduce the number of mobile devices required to solve the problem.
- Deliver cost effective LTE services into solutions where it was previously cost prohibitive.
- Align all of the key partners in the mobility ecosystem so all are performing their core duties, creating efficiency across the entire solution.
Transportation
Large fleets of drivers and vehicles moving, shipping, delivering internal inventory and customer goods.
Healthcare
Thousands of physicians and millions of patients providing rehabilitative, long-term, hospital and home care services.
Retail
Thousands of locations and millions of daily transactions providing customer engagement, complete point of sales transactions, streamline omnichannel commerce and inventory management.
Field Services
Large disparate workforces that require near-Realtime data back to central business systems and/or use location information to make business decisions.
Restaurants & Franchises
Thousands of employees and millions of transactions that require exact inventory management, superior customer experience and connectivity between locations.