Field Services

Our customers in the field services industry have large, disparate workforces that need to provide near-realtime data back to central business systems and/or use location information to make business decisions. Many customers choose to empower individual devices, while others choose to use DataXoom to connect entire job sites.

These devices are all driven by different applications and providers while being managed by multiple internal and external partners and systems. All of this being managed separately outside of the company’s primary systems like Salesforce, ServiceNow, or their own proprietary application.

Use Cases:

Use Case:

LTE/5G support for precise positioning towers across North America.

Company Profile:

  • Global network-based GPS provider

Purpose-Built Solution:

  • Multi-carrier automation that allocates data services based upon location need and actual usage.
  • Cost model built to support multiple Tier 1 Mobile Network Operators as one location/user.
  • LTE Dual SIM solution supports both primary and backup connections.

DataXoom Ecosystem Partners:

Cradle Point
Soti One
Servicenow

Use Case:

Secondary LTE/5G backup services were required for construction locations nationwide. Primary LTE/5G solutions were also needed for temporary locations. Multiple carriers with varying monthly usage requirements necessitated pricing flexibility and scalability on a monthly basis.

Company Profile:

  • $1 billion in annual revenues
  • 5,000 employees

Purpose-Built Solution:

  • Automated cost management that reduces/increases data allotments based on actual usage
  • Rules based automation for activation and termination of services
  • Flexibility to support one device with multiple SIM cards, with pooled data sharing across all Tier 1 networks

DataXoom Ecosystem Partners:

Dell
VMware Workspace ONE
SalesForce

DataXoom Real World Results:

  • Increased worker safety
  • Deliver cost effective LTE services into solutions where it was previously cost prohibitive.
  • Align key partners in the mobility ecosystem to ensure they are performing their core duties and drive efficiency.

Transportation

Large fleets of drivers and vehicles moving, shipping, delivering internal inventory and customer goods.

Healthcare

Thousands of physicians and millions of patients providing rehabilitative, long-term, hospital and home care services.

Retail

Thousands of locations and millions of daily transactions providing customer engagement, complete point of sales transactions, streamline omnichannel commerce and inventory management.

Field Services

Large disparate workforces that require near-Realtime data back to central business systems and/or use location information to make business decisions.

Restaurants & Franchises

Thousands of employees and millions of transactions that require exact inventory management, superior customer experience and connectivity between locations.