Case Studies and Use Cases

Field Services

Use Case:

Incorporated dual sim routers that enable customers to measure precise position location within inches.

Company Profile:

  • $50 Million in annual revenues
  • 200 employees

Purpose-Built Solution:

  • Cross-carrier pooling automation that automatically scales up or down based upon actual usage
  • Pricing model built to support one device with multiple SIM cards, including pooling across all Tier 1 carriers
  • LTE Dual SIM solution supports both primary and backup connections

DataXoom Ecosystem Partners:

Cradle Point
Soti One
Servicenow

Relationship Profile:

  • Customer since 2019
  • AT&T, Verizon, and T-Mobile Networks
  • Billings in excess of $1 Million

Use Case:

Required connectivity at constructions sites for safety and security. With usage fluctuations across their hundreds of locations, this customer needed a solution that could easily pool cross-carrier and flex up or down based on current usage.

Company Profile:

  • $1 Billion in annual revenues
  • 5,000 employees

Purpose-Built Solution:

  • Pricing model to minimize cost of zero-usage devices and customized plans to meet subscriber suspension requirements
  • Rules based automation for activation and termination of services
  • Flexibility to support one device with multiple SIM cards, including pooling across all Tier 1 carriers

DataXoom Ecosystem Partners:

it1
Dell
VMware Workspace ONE
SalesForce

Relationship Profile:

  • Customer since 2017
  • AT&T and Verizon Networks
  • Billings in excess of $2 Million

Transportation

Use Case:

Needed to upgrade their legacy purpose-built solution for driver communication which included a ruggedized handheld 3G scanner along with a “flip” phone.

Company Profile:

  • $15 billion in annual revenues
  • 25,000 employees
  • 7,000 trucks
  • 500 U.S. Locations

Purpose-Built Solution:

  • Multi-carrier
  • User friendly, ruggedized LTE device with industrial-grade scanner to replace existing two devices.
  • CRM integration with ServiceNow
  • Rules-based automation for activation and termination of services

DataXoom Ecosystem Partners:

Servicenow
VMware Workspace ONE
TRG
Datalogic

Relationship Profile:

  • Customer since 2019
  • AT&T, Verizon, and T-Mobile Networks
  • Billing in excess of $1 Million

Use Case:

Needed to modernize their existing Wi-Fi-only ruggedized devices to a consumer-grade, purpose-built solution with LTE-based WAN services to provide real-time management, communication, and planning.

Company Profile:

  • $8 billion in annual revenues
  • 6,000 18-wheelers on the road
  • 20,000 employees
  • 300 U.S. Depots

Purpose-Built Solution:

  • Rules-based automation for activation and termination of services
  • TeamViewer QuickSupport for real-time delivery notifications and remote access to the drivers’ devices
  • In-house app built using Pega Development Platform to simplify enterprise application integration

DataXoom Ecosystem Partners:

Samsung
VMware Workspace ONE
Salesforce

Relationship Profile:

  • Customer since 2018
  • AT&T, Verizon, and T-Mobile Networks
  • Billing in excess of $1 Million

Restaurants &
Franchises

Use Case:

Had internet-backup that was unreliable. They needed a solution with two-carrier failover at locations across North America.

Company Profile:

  • $1 Billion in annual revenues
  • 10,000 employees
  • 4,000 nationwide locations

Purpose-Built Solution:

  • Cross-carrier pooling automation that automatically scales up or down based upon actual usage
  • Pricing model built to support one device with multiple SIM cards, including pooling across all Tier 1 carriers
  • LTE Dual SIM solution supports both primary and backup connections

DataXoom Ecosystem Partners:

intware Connect
Salesforce

Relationship Profile:

  • Customer since 2020
  • AT&T and Verizon Networks
  • Billings in excess of $1 Million

Use Case:

Wanted to re-think how their locations consumed Internet. DataXoom partnered with a Tier 1 Carrier to provide a comprehensive connectivity solution to franchisee owners. The solution included primary fixed wireless access provided by the carrier, a managed router and alternate carrier back-up provided by DataXoom.

Company Profile:

  • $1 Billion in annual revenues
  • 10,000 employees
  • 18,000 worldwide locations

Purpose-Built Solution:

  • Pricing model to minimize cost of zero-usage devices; and customized plans to meet subscriber suspension requirements.
  • Rules-based automation for activation and termination of services.
  • Flexibility to support one device with multiple SIM cards, including pooling across all Tier 1 carriers

DataXoom Ecosystem Partners:

Cradle Point
TRG
Servicenow

Relationship Profile:

  • Customer since 2019
  • AT&T & Verizon Networks
  • Billings in excess of $2 Million

Healthcare

Use Case:

Responsible for performing annual wellness visit-compliant health assessments of Medicare members in their homes, at network physician offices, and in community settings

Company Profile:

  • $1 Billion in annual revenues
  • <10,000 contracted employees
  • 6,000 nationwide locations

Purpose-Built Solution:

  • Multi-carrier with custom eSIM provisioning
  • MDM Integration to enforce rules-based usage and limits
  • Pricing model to minimize cost of zero-usage devices

DataXoom Ecosystem Partners:

Apple
MaaS360
Pivot
Shi
Servicenow

Relationship Profile:

  • Customer since 2015
  • AT&T and Verizon Networks
  • Billings in excess of $1 Million

Use Case:

Provides solutions used by pulmonologists and patients throughout the United States.

Company Profile:

  • $10.1 Million annual revenues
  • 50 Employees
  • 38 private hospitals

Purpose-Built Solution:

  • Utilize DataXoom APIs to track and monitor subscriber data usage within their MDM solution
  • Pricing model to minimize cost of zero-usage devices; and customized plans to meet subscriber suspension requirements
  • Data only smartphone solution

DataXoom Ecosystem Partners:

CDW
Esper
Salesforce

Relationship Profile:

  • Customer since 2019
  • AT&T Network
  • Billings in excess of $800K

Retail

Use Case:

Needed to provide a back-up to their primary internet solution.

Company Profile:

  • $10 Billion in annual revenues
  • 50,000 employees
  • 20,000 employees
  • 500 U.S. claim centers

Purpose-Built Solution:

  • LTE support for full VeloCloud SD WAN deployment
  • Cross-carrier pooling automation that automatically scales up or down based upon actual usage
  • Pricing model built to support one device with multiple SIM cards, including pooling across all Tier 1 carriers
  • LTE Dual SIM solution supports both primary and backup connections

DataXoom Ecosystem Partners:

VMware Workspace ONE
velocloud vmware
Cradle Point
Peplink Pepwave
Servicenow

Relationship Profile:

  • Customer since 2017
  • AT&T, Verizon, and T-Mobile Networks
  • Billings in excess of $1 Million

Use Case:

Required handheld devices to optimize operational scanning from warehouse to point of sale.

Company Profile:

  • $18.2 Billion in annual revenues
  • 75,000 employees
  • 1,010 U.S. stores
  • 40 warehouse/fulfillment centers

Purpose-Built Solution:

  • Single carrier
  • User friendly, ruggedized LTE device with industrial grade scanner
  • Pricing model built to support voice/data services

DataXoom Ecosystem Partners:

TRG
Microsoft Intune
Salesforce

Relationship Profile:

  • Customer since 2020
  • AT&T Network
  • Billings in excess of $1 Million