Field Service

Our customers in the field service industry have a large, desperate workforces that need to provide near-realtime data back to central business systems and/or use location information to make business decisions. Many customers choose to empower individual devices, while others choose to use DataXoom to connect entire job sites.

These devices are all driven by different applications and providers while being managed by multiple internal and external partners and systems. All of this being managed separately outside of the company’s primary systems like Salesforce, ServiceNow, or their own proprietary application.

DataXoom Real World Results:

  • Increased worker safety
  • Deliver cost effective LTE services into solutions where it was previously cost prohibitive.
  • Align key partners in the mobility ecosystem to ensure they are performing their core duties and drive efficiency.

Purpose-Built Use Case:

Positioning Device Manufacturer with Hundreds of Thousands Deployed Devices

Incorporated dual sim routers that enable customers to measure precise position location within inches.

Company Profile:

  • $50 Million in annual revenues
  • 200 employees

Purpose-Built Solution:

  • Cross-carrier pooling automation that automatically scales up or down based upon actual usage
  • Pricing model built to support one device with multiple SIM cards, including pooling across all Tier 1 carriers
  • LTE Dual SIM solution supports both primary and backup connections

DataXoom Ecosystem Partners:

cradle point
Soti One
Service Now

Relationship Profile:

  • Customer since 2019
  • AT&T, Verizon, and T-Mobile Networks
  • Billings in excess of $1 Million

Purpose-Built Use Case:

Nationwide Home Builder with 5,000 Employees

Required connectivity at constructions sites for safety and security. With usage fluctuations across their hundreds of locations, this customer needed a solution that could easily pool cross-carrier and flex up or down based on current usage.

Company Profile:

  • $1 Billion in annual revenues
  • 5,000 employees

Purpose-Built Solution:

  • Pricing model to minimize cost of zero-usage devices and customized plans to meet subscriber suspension requirements
  • Rules based automation for activation and termination of services
  • Flexibility to support one device with multiple SIM cards, including pooling across all Tier 1 carriers

DataXoom Ecosystem Partners:

IT1
Dell Logo
vmware
salesforce

Relationship Profile:

  • Customer since 2017
  • AT&T and Verizon Networks
  • Billings in excess of $2 Million

Transportation

Large fleets of drivers and vehicles moving, shipping, delivering internal inventory and customer goods.

Healthcare

Thousands of physicians and millions of patients providing rehabilitative, long-term, hospital and home care services.

Retail

Thousands of locations and millions of daily transactions providing customer engagement, complete point of sales transactions, streamline omnichannel commerce and inventory management.

Field Service

Large disparate workforces that require near-Realtime data back to central business systems and/or use location information to make business decisions.

Restaurants & Franchises

Thousands of employees and millions of transactions that require exact inventory management, superior customer experience and connectivity between locations.