Restaurants & Franchises

Our customers in the restaurant and franchise industry support thousands of employees and millions of transactions that require exact inventory management, superior customer experience and connectivity between locations. These customers require connectivity and devices that comes to their customer.

These devices are all driven by different applications and providers while being managed by multiple internal and external partners and systems. All of this being managed separately outside of the company’s primary systems like Salesforce, ServiceNow, or their own proprietary application.

Use Cases:

Use Case:

Had internet-backup that was unreliable. They needed a solution with two-carrier failover at locations across North America.

Company Profile:

  • $1 Billion in annual revenues
  • 10,000 employees
  • 4,000 nationwide locations

Purpose-Built Solution:

  • Cross-carrier pooling automation that automatically scales up or down based upon actual usage
  • Pricing model built to support one device with multiple SIM cards, including pooling across all Tier 1 carriers
  • LTE Dual SIM solution supports both primary and backup connections

DataXoom Ecosystem Partners:

intware Connect
Salesforce

Relationship Profile:

  • Customer since 2020
  • AT&T and Verizon Networks
  • Billings in excess of $1 Million

Use Case:

Wanted to re-think how their locations consumed Internet. DataXoom partnered with a Tier 1 Carrier to provide a comprehensive connectivity solution to franchisee owners. The solution included primary fixed wireless access provided by the carrier, a managed router and alternate carrier back-up provided by DataXoom.

Company Profile:

  • $1 Billion in annual revenues
  • 10,000 employees
  • 18,000 worldwide locations

Purpose-Built Solution:

  • Pricing model to minimize cost of zero-usage devices; and customized plans to meet subscriber suspension requirements.
  • Rules-based automation for activation and termination of services.
  • Flexibility to support one device with multiple SIM cards, including pooling across all Tier 1 carriers

DataXoom Ecosystem Partners:

Cradle Point
TRG
Servicenow

Relationship Profile:

  • Customer since 2019
  • AT&T & Verizon Networks
  • Billings in excess of $2 Million

DataXoom Real World Results:

  • Improved customer satisfaction
  • Deliver cost effective LTE services into solutions where it was previously cost prohibitive.
  • Align key partners in the mobility ecosystem to ensure they are performing their core duties and drive efficiency.

Transportation

Large fleets of drivers and vehicles moving, shipping, delivering internal inventory and customer goods.

Healthcare

Thousands of physicians and millions of patients providing rehabilitative, long-term, hospital and home care services.

Retail

Thousands of locations and millions of daily transactions providing customer engagement, complete point of sales transactions, streamline omnichannel commerce and inventory management.

Field Services

Large disparate workforces that require near-Realtime data back to central business systems and/or use location information to make business decisions.

Restaurants & Franchises

Thousands of employees and millions of transactions that require exact inventory management, superior customer experience and connectivity between locations.